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Privacy Policy

Lact Billing

Privacy Policy for Lact Billing by Best Latch Effective Date: 12/10/2024 Lact Billing by Best Latch (referred to as "we," "our," or "us") is committed to protecting the privacy and confidentiality of your personal information, including HIPAA-protected health information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is handled securely. By using our website, you consent to the practices described in this policy. 1. Information We Collect We may collect the following types of information from website visitors: Personal Information Name, email address, phone number, and other contact details provided through forms or inquiries. Business-related details (e.g., practice name, billing information) submitted for our services. Non-Personal Information IP address, browser type, operating system, and other technical information collected via cookies or analytics tools. Usage data such as pages visited, time spent on the site, and referring websites. 2. How We Use Your Information We use the information collected for the following purposes: To respond to inquiries and provide requested services. To manage accounts and billing-related communication. To improve our website, services, and user experience. To comply with legal and regulatory requirements. 3. HIPAA Compliance As a provider of medical billing services for lactation professionals, we are committed to full compliance with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI): PHI that we receive, store, or transmit in the course of our services is handled with strict adherence to HIPAA regulations. Safeguards: We employ administrative, physical, and technical safeguards to protect PHI from unauthorized access, disclosure, or misuse. Access and Use: PHI is accessed and used solely for the purposes of providing billing services to healthcare providers. Business Associate Agreements (BAAs): We maintain BAAs with all covered entities and subcontractors to ensure compliance. If you have questions or concerns about how your PHI is managed, please contact us directly. 4. Sharing of Information We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances: With Service Providers: Trusted third parties who assist us in operating our website, conducting business, or servicing clients, provided they adhere to confidentiality obligations and HIPAA requirements. Legal Compliance: When required by law, subpoena, or government request. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. 5. Security of Your Information We implement industry-standard security measures to protect your personal information, including HIPAA-protected data, from unauthorized access, alteration, disclosure, or destruction. These measures include: Encrypted data transmission (SSL/TLS). Regular security audits and monitoring. Restricted access to sensitive data. However, no online transmission or storage method is entirely secure. We encourage you to take precautions when sharing sensitive information online. 6. Cookies and Tracking Our website uses cookies to enhance user experience and collect analytics data. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality. 7. Your Rights Depending on your jurisdiction, you may have rights regarding your personal data, including: Accessing, correcting, or deleting your information. Opting out of marketing communications. Lodging a complaint with a supervisory authority. To exercise these rights, please contact us at info@lactbilling.com. 8. Third-Party Links Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information. 9. Changes to This Policy We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. 10. Contact Us For questions or concerns about this Privacy Policy, please contact us at: Lact Billing by Best Latch 322 US Route 46, Ste 230 E Parsippany, NJ 07054 Email: info@lactbilling.com Phone: 973-952-6006 This Privacy Policy reflects our commitment to transparency and accountability. Thank you for trusting Lact Billing by Best Latch.

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